In order to establish long term business relations
with our respected customers, combstar should
explain warranty terms in advance, following is the
1.Our QC team will inspect the product carefully
and ensure the defective rate is zero before sending
the goods to you,if there are defective ones when
you receive the goods and it is our fault,we will
change the new ones for you.
2.Generally speaking,our warranty is 1 year,if
there are the defective ones happening from your
end-users, you can send RMA to us together, we will
repair them for you for free.
3.We can give 2% spare parts to our customer for
free,if so,1 year warranty will not valid.
4.Please note our address for RMA is in HK,not our
shenzhen factory,please confirm HK address with us
before sending RMA back to us.
should bear the freight from end-user to our HK
address,we will send RMA back to you after finishing
repairing them within 1 month.
Note: If you need other additional warranty
terms,please talk with combstar,we will try to meet
you on the basis of mutual understanding.